Urban Community Tech takes your privacy seriously. This policy outlines how we collect, use and protect data across urbancomtech.com and urbancomtech.org.
1. Who we are
Urban Community Tech provides technology support, learning and community programs. Our website addresses include urbancomtech.com and urbancomtech.org.
2. Personal data we collect
Comments
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string created from your email address may be provided to the Gravatar service. Upon approval, your profile picture is visible publicly in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data. Visitors can download and extract location data from images hosted on the site.
Cookies and analytics
We use cookies to enhance your experience and analyze site traffic. If you leave a comment, you may opt in to saving your details in cookies for one year. Login cookies last two days, or two weeks when Remember Me is selected. Screen options cookies last one year. Google Analytics helps us understand site traffic and masks IP addresses by default. Meta Pixel helps us measure the effectiveness of social media outreach.
3. Data sharing and third parties
We may receive or share data with security services that analyze IP addresses to protect the site from attacks. If you request a password reset, your IP address is included in the reset email. If you link a social account, such as Google or GitHub, we may receive verified email and profile metadata.
4. How we protect your data
We use industry-standard technical and administrative safeguards, including encryption through SSL/TLS, restricted administrative access protected by two-factor authentication, IP masking and data hashing in analytics databases.
5. Data retention and your rights
Comments are kept indefinitely. Registered user profile data is kept until the account is deleted. If you have an account or have left comments, you may request an exported file of your personal data or request its erasure. This excludes data we are legally or securely obliged to keep.
6. Data breach procedure
For a confirmed data breach, we isolate affected systems and revoke compromised credentials, assess audit logs to determine scope, aim to notify affected users and relevant authorities within 72 hours for high-risk breaches, then patch vulnerabilities and provide protective steps.
7. Contact information
For general inquiries or to exercise your data rights, contact privacy@urbancomtech.com. For formal compliance or regulatory matters, contact the Data Protection Officer at dpo@urbancomtech.com.